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The best way to attract customers and understand their needs is by having a friendly physical outlook, no customer gets attracted to a staff with unfriendly face. The best way to understand their needs is to listen carefully and actively to everything the customer says and ask specific questions based on your understanding of what the customer has said.There is also need to rephrase the customer's need to him in order to reconfirm that you absolutely understand what the customer needs or requires..
To attrect a customer and understanding HIS / Her needs by haeving good behaviour with the custmor and satisfied them
I will apply 10 feet rule which are the best for good cutomer service:
1- Eye Contact
2- Smile for the cutomer
3- Approach the customer
4- Greet the customer
5- Ask the customer ( How can I help You )
6- Be self confident
7- Listen carefully
8- Solve the problem ( Need or Requirements )
9- Close the Deal
10- Appreciate the customer visits
YOUR SMILES ALWAYS WORKS..
APPROACHING WITH SMILE GREETING ALWAYS OPENS THE WAY TO GIVE A CUSTOMER SERVICE.
Best way to attract cusomers is to offer them discounts. Discounts catch our intentions more quicly. Offer them interesting discounts like give discount to people who are able to write with left hand, it will catch attention and people find it intresting as well.
Being friendly and showing care is one of best techniques to attract customers. In-ddition, be good listener to their needs nd requirements, to fullfil their needs. And most important you have to know more about your customer, where do they live and what they like and dont like, know their customs and trditions, all these information will help you understnd them more and serve them in the best way
Drive production performance to world class levels by continuously setting high standards and targets to deliver continuous improvements and high quality standar to attract a customer and follow their requirements.
Be the best
Listen to their feedback to improve our service
presenting yourself as the person who understands the requirement of the customer, and examining the mind of the customer's needs very minutely.
