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Which of the following systems can be used to gain insights into the needs, wants, and behaviors of customers?

   A)   sales force automation systems    B)   customer relationship management systems    C)   transaction processing systems    D)   collaborative systems 

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Question added by Abdou warshan , • مدير إدارة المخازن والنقل , شركة تمكين الدولية للأجهزة المنزلية
Date Posted: 2015/04/30
Vinod Jetley
by Vinod Jetley , Assistant General Manager , State Bank of India

_____________________  B)   customer relationship management systems ____________

Deleted user
by Deleted user

ascend choice

thank you

 

  B)   customer relationship management systems 

 

mohamed badawy
by mohamed badawy , Head Of Operations , Almajdoui Logistics Company

b      option ...................................................

Abdou warshan
by Abdou warshan , • مدير إدارة المخازن والنقل , شركة تمكين الدولية للأجهزة المنزلية

  B)   customer relationship management systems 

Ahmed Hassan Ahmed Mohamed
by Ahmed Hassan Ahmed Mohamed , Logistics Manager , مؤسسة ثابت سفر عبدالله الشهراني

b>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Wasi Rahman Sheikh
by Wasi Rahman Sheikh , WAREHOUSE SUPERVISOR , AL MUTLAQ FURNITURE MFG

Answer option _________________B

Salvatore Augello
by Salvatore Augello , owner , A.S. Trade & Consult

answer _______________ B ________________

Emad Mohammed said abdalla
by Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company

>>>>>>>> B)   customer relationship management systems  >>>>>>>>>>>

Nasir Hussain
by Nasir Hussain , Sales And Marketing Manager , Pakistan Pharmaceutical Products Pvt. Ltd.

Agreed to the experts.................................

Mohammed Fathe  Shaheem
by Mohammed Fathe Shaheem , Operation Executive , Arabian Construction Company

B.................................... CRM

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