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Which are the 3 most important Customer Service skills, according to you?

Customer Interactions Customer Service Skills
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Question added by Sabina Sienko , Social Media Specialist , Sana's Kitchen
Date Posted: 2015/05/05
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mehtab ahmed

Customer Service Skill #1: Empathy Customer Service Skill #2: Positivity Customer Service Skill #3: Patience Customer Service Skill #4: Clarity in Communication

How to Develop Continuous Improvement

AJANT MOHAN
by AJANT MOHAN , shipping executive , CMA CGM Shared Service Centre

First of all we should be polite and kind to understand the customer's needs. we should be straight forward to them and we should provide the full detail and specifications far from their expectation,

Naomi Okoth
by Naomi Okoth , Executive Assistant , kenya Airways

1. knowing the product

2. Knowing  the  people

3. Knowing the season

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