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One of the Hotel Guests bring the bag with present for Guest Relation to the reception. Can GRO take the present from guest?

Problem Solving Rooms Division Hotels Front Office Guest Service
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Question added by Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date Posted: 2015/05/06
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Jehad Lafi
by Jehad Lafi , Bell Captain , Il palazzo amman (warwick )

not allowed they think your administration you make relationship with him and unless if you made for him a perfect service

Mirza Rafiqul Zaman
by Mirza Rafiqul Zaman , Operations Support Manager , Confidential

its not allowed due to return in to avail any facility which is the against the company policy and procedure

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