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The Most important Requirements for Guest service Agent (Guest Relation Officer) Are...

A, Working experience in hospitality

B. Excellent problem resolution skills along with outstanding communication and active listening skills

C. Driving ability (driving license)

D. Degree in hospitality management, business administration or related field

E. Familiarity with industry’s latest trends

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Question added by Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date Posted: 2015/05/08

should have a good interpersonal skills, be a good listener, a good communicator, should know his client trends and traits and be familiar with the industry and have a sound educational background

Zamil Warsi
by Zamil Warsi , Travel Coordinator , Yatra pvt ltd

B. Excellent problem resolution skills along with outstanding communication and active listening skills

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