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Why Guest Service Agent (Guest Relations) should know hotel systems Fidelio or Opera?

Problem Solving Hotels Front Office Guest Service Hospitality
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Question added by Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date Posted: 2015/05/14
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Rodelene Grace Mojica
by Rodelene Grace Mojica , Supervisor , Rustan Coffee Corporation

New hotels uses microsoft opera :)

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