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Rui Macias , PPM Senior Consultant , P3M Global
Thanks for your answer, Javaid!
I would say every company has its own set of KPI's rather than any project/portfolio.
My question is to know if you use, for instance, Earned Value KPI'sl like Budgeted Cost of Work Scheduled (BCWS) or Actual Cost of Work Performed (ACWP).
For instance, right now I'm using the following KPI's (among others):
- Overallocated resources (by month)
- Timesheets not submitted
- Timesheets not approved
- Timesheets with excessive hours
- Projects exceeding baseline hours
- Tasks exceeding baseline hours
- Risks with a high impact and priority
- Projects baselined too often
- Projects exceeding baseline budget
- Risks with a high impact and priority
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Sherif Elnagdi , chief financial officer , Elnasr Housing & Development Co.
Hello Rui,
Well, it seems that you are looking for Project Management KPIs, and i can’t see the link with portfolio management from the examples you have mentioned to be honest. But, maybe it’s a short sight from my side. Anyways, i am an executive Credit Portfolio manger, in a bank. In banks credit portfolio KPIs has two way, inbound and outbound.
To make things clearer, outbound KPIs basically let’s call it sales to make things simple. It the amount of growth in the lent out monies to the bank’s client. A simple example is to grow our debt portfolio by X percentage on annual basis. Then we need to make sure that these are profitable transaction so the next KPI will be how much higher were the lending rates compared to the base rate set internally that we can not lend less than, we call it “Cost of Funds”. So far we have been measuring what is called “Interest Income”, but in banking industry there is something calls “fee income”. So, another KPI is to measure how much fee income did we generate compared to the budget.
Then the inbound is the collection…which is the actual measurement of how far was it successful to collect the monies we did lent earlier. So, a KPI would be the write off percentages. Another which is how late was the late collections. A credit manager’s performance depends greatly one these as it reflects the quality of their recommendations.
These were quick examples for the usually measure KPIs in banking’s credit portfolio management. There are more innovative KPIs but usually these are bank specific tailored KPIs. Some of them are very interesting but I hope the point is delivered by now. Thanks a lot.
Sherif
