Register now or log in to join your professional community.
Always treat your customers the way you want yourself to be treated. Secondly, put yourself in your customers shoe to understand how much trouble he/she might be facing. A HAPPY CUSTOMER IS A RETURNING CUSTOMER!!
BE HAPPY & MAKE THEM HAPPY
Treat your customers the way you wanted to be treated as well. As a customer service agent always stay positive and put in your mind that PATIENCE IS A VIRTUE.
gain trust and credibility
Always do the right thing for the customer. Never give out false information just to satisfy the needs of a customer, instead, look for the best possible alternative solution to ensure customer satisfaction and retention.
Always keep your customer happy
Excellent Customer Service in a way to a satisfied clients.
My greatest customer service philosophy is to make our customers feel that they are very important and that we are happy to listen to their concerns and complaints. This can be validated when we show empathy, seriously listen to them, and give a professional and sound recommendation to their concerns.
honesty is the key if try to hide things from the customer it only makes the situation worse and the customer never trust you or the company again. i have always being honest and telling the customer what they need to hear is better than just telling them what they want to hear
The customer is not always right.
