What does a line manager do?

A line manager is an individual who has control over a certain department in an organization that relates to products or services. Specific job details differ depending on the industry in which the individual is employed but they are generally responsible for ensuring quality of the product or service, managing employees in the department and attempting to meet the organization's goals. Line managers also are responsible for setting policies, under the guidance of upper-level management, that lead to cultural changes within the department.

 

The main job of the position is to manage the employees working directly under him. This means creating schedules, performing employee evaluations and dealing with any problems that might develop between the employees. It is also the job of the line manager to implement changes that upper-management wants to occur within the organization, which means inspiring the employees to make them happen. The manager has to have leadership qualities to be able to pull these tasks off effectively and with the respect of the employees. When employee discipline occurs in the department, it is the line manager who has to enforce it. 

Line management is a business term to describe the administration of activities that contribute directly to the output of products or services. In a corporate hierarchy, a line manager holds authority in a vertical (chain of command), and/or over a particular product line. He or she is charged with meeting corporate objectives in a specific functional area or line of business. As an example, one type of line management at an automobile conglomerate might be the "light truck division", or even more specifically, the "light truck marketing line". Similarly, one type of line management at a financial services firm might be "retention marketing" or "state municipal bond funds".

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