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"On average users of Internet Banking log in about7-10 times per month in the developed world, for mobile apps it can be as high as30 times per month. More significantly60% of calls to call centers of retail banks today are still people wanting to know what their account balance is." Brett King
i don't know but i think they spent a lot of time
I don' know..................................
I really don't have the answer to this specific question, although it would be an interesting research project for banks!
