Which conversation themes are prohibited for discussion with Guest Relation Officers (guest service) or somebody else from Front office teams?

Top Answer: we will provide you the room as your request as earlier as possible. as of now we dont have any room that ... See More

Top Answer: Never argue with the guests. Allow guests to speak first, listen carefully and then provide solutions to ... See More

Top Answer: First of all we should have the techniques in solving guest complaints and the ability to listen and show ... See More

Top Answer: B. Excellent problem resolution skills along with outstanding communication and active listening skills ... See More