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Do you think customers are too demanding or customer services that poor?

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Question added by Sonya Belloumi , Trademark Officer , Abu-Ghazaleh Intellectual Property
Date Posted: 2015/06/03
Alaa Mohammed Nour Hassan  Ibrahim
by Alaa Mohammed Nour Hassan Ibrahim , Back Office Manager , MTN Group, (Sudan office)

Customer always rights basic for customer services , but front line staff have challenge to provide best customer service align with company policy

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