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Suddenly if the footware of customer torn out, s/he will buy a pair of footware in any cost wheather the service was "WOW!" or no any approach towards the customer!
Customer satisfaction is most import, without Customer satisfaction dealing with customer, same as you are demanding a Mango from a orange tree.
Customer Satisfaction is important, gaining high levels of customer satisfaction is very important to a business because satisfied customers are most likely to be loyal and use a wide range of services offered by the business and make repeat orders other words more transactions.
The key to maintain transaction flow is Customer Satisfaction
how can we get future transactions when the customer is not satisfied,
so without any doubts, customer satisfaction is more important.
Apart from on time service develop/build a excellent rapport & relationship with the customer.
Customer service is very important because as a result of that you will have more customers and this will make the company grow
Customer satisfaction is more important than any other thing in business. It is customer first, after that comes transaction. but they tend to move on the same axis because when customers are satisfied, there will be a massive inflow of transaction.