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Guest came to guest relation in a time of check in and told that received message from his city that his son is died. What guest relation should do?

Problem Solving Hotels Front Office Guest Service Hospitality
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Question added by Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date Posted: 2015/06/08
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joel oludara
by joel oludara , nursing officer 2 , private hospital

he should try to allay the anxiety and fear of the guest and proper monitoring in case of suicide because of the death of the loved one.

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