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What does it take to be a good customer service person?

Customer Interactions Customer Interface Service Standards Customer Service
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Question added by Dauda Abubakar , Customer Service , United Bank For Africa
Date Posted: 2015/06/20
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Tanveer Dahri
by Tanveer Dahri , as a cashier , kfc

Good customer service agents which are managed efficiently by an excellent customer service company possess following qualities :-

  1. Fluent Speaking
  2. Good Listening quality
  3. Effective communicator
  4. Intelligent
  5. Patience
  6. Professional Ethics

Vikram Gooinath
by Vikram Gooinath , Senior Systems Executive , Cognizant Technology Solutions

Responding to the Customer with Effective Answers and Timely behaiours.

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