What are the secrets of companies with great customer service?

Question

Deleted user · Answer

Choosing the right people for the job, a batchlor's degree does not mean the person is the right match, hiring a candidate experienced that's has an  outgoing personality , and care about the customers as well as their company they work for

Georges Aref Chaoul · Answer

Professional personalities with well developed tools. Thank You

lakshminarasimham mallareddi · Answer

Correct Answer is Customer Satisfaction is the key to success of the organisation

Elke Woofter · Answer

I think I need to refer you to the ISO9001 documents for a business ... read the section for customer service ...

golam rasul sheikh · Answer

off course the product first and the skilled customer care.

Sonia Younas · Answer

Secret is to pick the right people for job and train them to be very proactive, authentic, determined and to go the extra mile.

Clara Madu-Igwe · Answer

Good communication skills and good human relations.

Bianca Camille Dimailig · Answer

Proper Customer Development training of associates on dealing with different types of clients.

Haranath Krishnardhula · Answer

Perfect recipe to great customer service

1. Technology

2. Manpower

3. Process

Along with the above Company should have approach to eliminate or minimise the gap between Promise they make to their customer and actual execution of it.

Ibrahim Hussein Mayaleh · Answer

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What are the secrets of companies with great customer service?

They believe that the customer pays for good service and he deserves it.

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