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First understand the nature of the conflict listen to both sides, determine the real issue talk to them let them calm and explain the handbook on how to respect each other and to the company as a worker
Listening on face to face each side (other) and taking decisions live.
search &focase.review.atention
mass eduaction on the importance of respection among co -workers
, co-operation, behaving equally,
Most importantly is to understand the nature of the conflict (personal/professional), then employees can be encouraged to work it out themselves but if this didn't work well, other ways should be determined to meet common goals. An agreement on the best suggested solution should be taken as each party has to take responsibility in the resolution. A certain training can be provided at this stage that might help employees get along together and decide on preventative starategies for the future.
Lead by example in a professional way. Listen their voice. Create a positive mind with soft advise
Gather / assemble all workers , Listen to them. get a clear idea of the scenario. Compromise giving your maximum support to them to increase the output finding the root cause for the employee dispute and to have a preventive solution as the employee dispute is highly risk for the Co.
Workers' disputes need flexibility in dealing with fairness, there is a time that needs severity and firmness, and there is a time that needs kindness and softness
