Identify the business need (gap in performance/ capability) for the training
Strategically align the training need with your objectives
Conduct a TNA (gap) analysis
Conduct an audit of current internal (and external) skills and competencies
Consult with your organisation to decide if training is the action required to address the identified gaps
Agree outcomes and assemble a framework that fits with expectations
Select appropriate delivery methods
Agree an assessment so the business knows if the training is worthwhile (this also sets the evaluation criteria – i.e. how will you know the training intervention has been successful?)
Get buy-in from stakeholders to commence project – if the solution(s) is owned then there is increased success of the project