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I prefer to say loyal to you (not your product). Some of what you should do is:
- Be honest with your customer and NEVER cheat
- Respect your customer
- Never make promises that you cannot fulfil
- Be friendly with your customer
- Offer the customer more than he expects
- Keep looking for your customer
- Show interest in your customer
- simply LOVE your customer
I agree with Ibrahim Hussein, as much as the client is happier as longer he or she stays with you!
The1st step would be creating a product after doing an R&D for a year with customer feedback as the input. That is creating a product designed for the customer (rather than making the product1st and then making it acceptable by a big hype in advertising ).
Provide good customer support so that the customer is delighted calling the co.
Even out of warranty products must be provided support ,if phone support is too expensive , email , chat and forum support should be provided.
a smile
Quality
Attention
Excellent customer service
Guarantee
By providing excellent quality products at competitive prices. The customer will only become loyal if you provide them customer service which they expect.
1 A “perfect” product or service
…perfect being defined as “designed and tested to perform perfectly within circumstances you can reasonably foresee.” (Not the snowstorm of the century, not the city-wide lockdown in Boston during the marathon terror manhunt. But reasonably foreseeable.)
2 Caring delivery
…no product is perfect in if it’s presented to the customer in a way that doesn’t appear to be “caring” to the intended recipient. No matter how delicious the food, no matter how safe the jet travel, if it’s presented in a way that doesn’t show care for the customer, it’s not going to be a hit.
3 Timely delivery
…a perfect product or service, delivered on a timetable that doesn’t match your customer’s expectations, is a defect. And customer expectations in the area of time have recently ramped up astoundingly. Factors that range from amazon.com to the smartphone revolution to global competition to customers with complicated work schedules have led to a ramping up of what customers expect in terms of timeliness in nearly industry.
4 An effective problem resolution process
…because you will, sometimes, be late/uncaring/imperfect. An effective and complete problem resolution process includes documentation and other oft-overlooked steps, but most importantly starts with an emotionally resonant apology
1) Be honest about your products
2) care for you customers as much as you ant them to care for you
3) sell the value of your products.
Earning customer loyalty is not easy but you can earn it by giving them the right product and show them how to use it. Make the cusstomer feel like you want to helped them for their needs. Customers always thinking that you just do it for sales and not giving the right product but the highest price possible, in that case show them how to use it and the benefits and effect of the product to what customer needs. once customer get the right product it sure that he will not wanting anyone to assist them besides you.
IT'S DIFFICULT, BUT NOT IMPOSSIBLE, YOU CAN MAKE YOUR CUSTOMER LOYAL TO YOUR PRODUCTS BY INTRODUCING YOUR PRODUCTS TO THEM WITH NEW LOOKS AND SOME NEW VARITIES.
First of all loyal with your customer ,who will make a brand popular eventually your good marketing do , your correct explanation , your presentation ,your skills do , in a current market many of brands are there in all fields but some of them popular and preferable because of marketing some of brand are also with the good quality but they aren't popular , and another factor is a quality of the product with competitive budget that will also impact on to make brand popular and your satisfaction with customer desired, then it would increase the footfall and at last customer will trust on your product as well as you.
