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"communication" or more specifically "listening".
Satisfication..............
satisfaction is the word for me.
One word to sum up customer service:
Reliability
My respect to those who said SATISFACTION
Indeed customer service is all about trying to win customer satisfaction
If it is just about one word, I will go with "Satisfaction" ... Thank You
To understand ,be calm,patience and solved the problems.
Happy :) :) :) :) :) :) :) :) :) :)
express a words, summarize, review. let say our opinions.
Customer' satisfaction is one word sums up customer service
