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Activities having to do with the design, creation, and delivery of the product; its marketing; and its after-sales service are called:?

        A)    secondary activities.        B)    support activities.        C)    primary activities.        D)    fundamental activities.

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Question added by Vinod Jetley , Assistant General Manager , State Bank of India
Date Posted: 2015/06/26
younes idriss
by younes idriss , مدير مركز بحوث وتطبيقات الاستشعار عن بعد , الهيئة العامة للاستشعار عن بعد

Hello Vinod

we used to call it customer service or after sale service i think as you called it    support activities.

     

hassan samkari
by hassan samkari , مشغل اول , الشركة الشرقية للبتروكيماويات سابك شرق

  good quastion put i nthink support activities

Ahmad Hawa
by Ahmad Hawa , Consulting Director , NEWTECH .

B)    support activities.

After-sales support, sometimes called after-sales service, is any service provided after a customer has purchased a product.

Regards.

Muhammad Asif Siddiq
by Muhammad Asif Siddiq , Senior Manager Network Operatons , Pakistan Telecommunications Company Limited

To me the best choice is C

Faisal Hassan
by Faisal Hassan , marketing executive , Al Ghayyal Group

Primary activities.. Customer life is Consistent  in the Primary activities for ever.

divine dominguez
by divine dominguez , Service Crew , Mcdonalds U.a.e

  A)    secondary activities

Vinod Jetley
by Vinod Jetley , Assistant General Manager , State Bank of India

C)    primary activities.   ^^^^^^^^^^^^^^^^^^^^^^^^^

Ali Yakub Seesi Rutherfod
by Ali Yakub Seesi Rutherfod , Deputy DIRECTOR of Education , Head of Department of Social Science , St. Jerome Snr High School

the answer is primary activities

Sashikanta Mohapatra
by Sashikanta Mohapatra , Manager - Business Development/Sales Process Deployment , Vodafone Spacetel Limited

It's the third option.....C) Primary activities

Olivia Golisch
by Olivia Golisch , Director , Devine Lime

Fundamental activities. If you provide a perfect service, from start to finish, the client is more likely to return after receiving good service. A client will always remember good service received. 

Anwar Hossain
by Anwar Hossain , Relationship Officer (Officer Grade-I) , BRAC Bank Limited

B) Support Activities that normally known as after sales service and it helps to build up strong customer relationship strength with customers.

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