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If at the end of the project, the customer asked for a major change in the scope of product, what would be your reaction? Do you accept it?

Customer Service Customer Development Project Management
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Question added by sardar mardookhy , Head of portfolio management department , MCI
Date Posted: 2015/07/01
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osama haris

maybe it depends on the  requirements that he wants to change

major changes can change major things

Hesham Elkady
by Hesham Elkady , Global Project Coordinator , HSBC

I will accept it of course, and deal with the changes as a new request with a new cost assessment. 

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