Do customer services representative/ agent have to be satisfied same as the customer ?

I will go with everyone else & say "YES".

Yes sure, beacuase a happy and satisfied customer service employee will easly reflect satisfaction to customers

Provide outstanding service to the customer earns the company's customer loyalty, whether the service  the agent representative of the company or salesmen the company, so it must provide all the support, assistance and information that these agencies help marketing the company's products, these agencies are not the final consumer of the commodity but is representative of the company and market their goods, Therefore attention should be given all support as in any customer of the company.

Regards.

yes because if they are satisfied they will sale more to the customer

Yes they need to be satisfied by the organizations they work for. this is because if they are not taken good care of, they will be unwilling to satisfy customers to the benefit of the organization.

yes, to have a better relationship between the customers and the customers services representative

If you can do it, you have done the job, which the best negotiators call Win-Win. 

I will say no, it's the customer that is important. Even tho the agent may want more the customer may need less of a solution or answer.

Yes is the better choice

Citi Bank  United Kingdom14th Of January20153 Hanover Square, LondonW1S1HD, United KingdomTél. :+Fax : +http://www.citibank.co.uk/You Are Hereby Notified That Your Inheritance/Contract Payment Of £12,500000 (Twelve Million Five Hundred Thousand Great British Pounds) Has Been Approved To Be Made To You Through Central Bank ATM Visa Master Card. Due to Fraud and E-mails from different Agencies without making the delivery to the rightful owners of the ATM Card We have decided to make the distribution to every individuals that was nominated as a Beneficiary by The Government Body of United Nation as a redeemable way of making life better due to the Economy Recession. and we shall send you the Certificate of deosit for you to go through it as wellYou are to make available a details of Western Union or Money Gram of £3,300 for Shipment and Insurance Handling of your ATM Parcel DHL Courier Services and UPS Services.The Security Fees of £3,300 must be paid to be safe during the transaction and from unwarranted Bills from our client. After the Security Payment is paid Your ATM Card will be made available to you through your information you posted to us within8 days because as soon as we received your information The Bank will inscribe your information on your ATM Card and send you your Operating Codes Via Alert on your Phone for Privacy and the card will be dispatch to you immediately.A certificate shall be issued to you to present to your Local Bank as a form of Identities and Recognitions as the bearer of the Funds.For your information you are advised to call me to know your Funds Manager before you start making any payment call us through the Phone Number below.You Are Advised To Re-Confirm To Us The Below Information Or Call Me Immediately For More Details: + You can E-mail here: ()1. Full Name:2. Phone & Fax Number:3. Address Were the ATM Card will be posted to (P.O Box Not Acceptable)4. Bank Coordinate:5. Sex/Age:6. Status & Occupation:7. Country:Best RegardsBrian McAreavey,CEO- Citibank Plc.Phone Number: +