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Hello,
in my opinion I think the most importants and effectives communication skills are:
-Listenning with interest.
-Honnesty.
-Combining between giving instructions and participating in tasks.
-Begining with his self for giving modal and gaining the others respect.
just a point of view.
Thanks with regards.
Certainly know one or more languages
Dear
ist of all they know each and everything of that online task and they can easily operate the computer system and can easily understand the software i think then there is nothing to be difficult