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How to increase satisfaction of guest if hotel has low budget for each department?

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Question added by Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date Posted: 2015/07/16
Johnny Onyema
by Johnny Onyema , Engineering , Garrison Tabernacle Films

First, your very first approach or manner in which you welcome or received the guest that same moment he or she walks into your reception is very critical.

 

I experienced this in Blue Diamond Hotel, opposite Fish Market, Dubai UAE. It was not a fantastic Hotel but the very first warm reception I got made me stay all the way, when I had wanted to stay just a night and move down to Ab-Dhabi, I now spent2 weeks.

P A Cariappa Appaiah
by P A Cariappa Appaiah , back office executive , Inspire Hond

By giving , more offers, and continuously talking  with the customer, and becoming friends, with him.

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