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working smart saves time and will lead to higher production and productivity while working hard will lead to high production but consumes alot of time and energy
Working smarter should lead to both higher productivity and also higher production.
Working harder in terms of more hours would lead to higher production, but not higher productivity.
Working harder meaning faster would mean higher productivity, and higher production if time worked remained the same.
Upper Managment needs to work smart and make the workers work harder while keeping them happy for higher productivity.
The degree of collaboration.
Interpersonal negotiation.
Conflict resolution.
People's adaptability and flexibility.
The clarity of communication.
Creative thinking
I think Working Smart would result to a higher productivity.
It comes in stages, but hard work is always present in disguise. Hard Work is quality oriented and Smart Work is "often" quantity oriented.
If in the first stage you invest proper time and effort in perfecting a certain task using your hard work, then the next big stage would be re-creating the same results faster with lesser effort. The later, which I call Optimization of Process, is the Smart Work which ideally puts the left hemisphere of the brain into action.
The word "often" is quoted for the reason that Smart Work is confused with Short-Cut which neglects the effects of Risk in most cases.
Higher Productivity = Smart and Hard work
Although Hard work gurantees in acheiveing the target, working smart will outstand in saving time and energy!
working smart is always the best way to achieve the highest Productivity and innovative results