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As a sales representative, is it necessary to attend effective communication and negotiation skills courses and workshops?

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Question added by Dana Adel , Sales Representative , Karmalite
Date Posted: 2015/07/27
Katie Banks
by Katie Banks , ERP Co-ordinator & Quality Admin , Airolink Building Contracting LLC

I am not sure if it is necessary but, personally I found it to be hugely beneficial and it was easily able to implement to my daily activities and have since used it even out of the retail setting. I would also recommend body language training too as it helps you as the sales rep to get a read of a person even before you say hello.

Ahmed Mohamed Ayesh Sarkhi
by Ahmed Mohamed Ayesh Sarkhi , Shared Services Supervisor , Saudi Musheera Co. Ltd.

yes off course that give him more information, tricks and any new update tools on his field

 

Muhammad Adeel
by Muhammad Adeel , Sales And Marketing Executive , TANZEEM HEAVY EQUIPMENT RENTAL LLC

Not necessary, but it will definitely enhance your selling skills. 

Mehboob Ali Laghari
by Mehboob Ali Laghari , Social Mobilization Team Incharge , TRDP-European Union

Yes these are very important

Priscilla Anbanandan
by Priscilla Anbanandan , PMP® - IT Project Manager , IBM India Pvt. Ltd

 

Affirmative. People feel that its a norm to get annoyed with Sales reps because they speak a lot.

Therefore, Speaking the entire content with minimal words would make the conversation feel light and effective. Handling of irate and annoyed customers requires patience and smartness which can only be developed through workshops and communication trainings. 

Georges Aref Chaoul
by Georges Aref Chaoul , Business Unit Director - Consumer Services , Kaizen Asset Management Services

 

You can't open a sale without communication skills and would never be able to close a sale without negotiation skills.                       Thank you

Labeeb Ali Mohammed Shaher
by Labeeb Ali Mohammed Shaher , مدير التدريب والتوظيف / مدرب أول , مؤسسة اليمن للتدريب بهدف التوظيف

Sure he/she must attend to improve his /her skills

Foad Shams
by Foad Shams , Director Marketing , G4C Foundation

Yes, and yes. Simply, because life is a learning process, and you will learn many new skills everyday.

Happy Learning Dana Adel.

Nasir Hussain
by Nasir Hussain , Sales And Marketing Manager , Pakistan Pharmaceutical Products Pvt. Ltd.

A sales representative should have these skills.. no matter if he is acquiring them before getting a job or after the job as a part of his/her training............... 

 

Companies are investing in their people to make them asset for the company and an effective field force is definitely a big asset of any company. 

Ibrahim Hussein Mayaleh
by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

Yes, sure. You have to attend such courses although I believe it's part of your personality. But you need the training to refurbish these interpersonal skills. You need to know the tactics used and identify people behavior.

Majid Alotabey
by Majid Alotabey , Vice President for Operations , Ink Products Company Ltd.

It is essential for sales reps to communicate effectively with client and to be able to negotiate with customers as well, however if they possess these skills then it is not necessary for them to attend courses or seminars or workshops.  In the other hand, it is necessary for the company to train and refresh its sales reps every then and a while to keep their skills up to the edge in order to compete effectively.

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