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- Winning a customer is important, keeping the customer is more important
- After purchasing a product/ service, a customer need to make sure what he got is worth the money he paid
- If you win customer loyalty, you create an unbeatable relationship, a fixed revenue resource, a new unpaid sales agent and satisfied customer
- Your service is one of the most added values of your business, get it strong
LOYALTY AND CALMNESS ARE THE ESSENTIAL THINGS TO FOLLOW AND CONSIDER.
Looking at the interests, concerns and satisfaction of the customer is essential and on the hand you need ensure they fit within the company's guidelines and work context.