How do you relate with irate customers as a Customer Relations Officer?

Question added by Olanrewaju Meshioye , Asst. School Counselor , Christ the King Int'l School, Gbagada
Date Posted: 2015/08/08

Upvote (0) Views (6) Followers (1) Answers (0) Report Question

Be the First to Answer
Register now or log in to answer.

During the Courtesy calls Guest relation officer got a shouting guest reply: Do you know what is a time now?
Top Answer: Consequent courtesy call several important points must be introduced to avoid embarrassment and upsetting ... See More

Answers (34)
The Most important Requirements for Guest service Agent (Guest Relation Officer) Are...
Top Answer: should have a good interpersonal skills, be a good listener, a good communicator, should know his client ... See More

Answers (2)
Is it important for the Guest Relation Officer (Guest service) to have good environment on the working place?
Top Answer: it is important for the relations officer to operate in a good environment because good conditions increa ... See More

Answers (8)
Being a customer service officer, how will you satisfy a customer that this problem can not be solved?
Top Answer: I would apologies, listen to him and promise to get back.This would then provide me with time to consult ... See More

Answers (7)

Do you need help in adding the right keywords to your CV? Let our CV writing experts help you.

Get Help