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The target of Guest Relation Officer of the hotel is:?

1. Guest satisfaction by the service of Guest relation officer (by the nice communication skills make the guest after check out to write positive feedback about the good quality of service provided by Guest relation officer during his stay).

2. Guest satisfaction by the services and facilities of hotel (make the guest to write positive feedback about the quality of hotel. But even if the quality of hotel is not perfect by arguments of GRO make him to be satisfied and happy upon check out)

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Question added by Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date Posted: 2015/08/13
hatem abd el hakim el nomaney ahmed elnomaney
by hatem abd el hakim el nomaney ahmed elnomaney , Development and management of business development and management representative company (Metro Tour , metro companet tourist

The main goal is to serve the guests complete satisfaction for all services provided by the hotel guests

Mahabub Alam Ahamed Hussain
by Mahabub Alam Ahamed Hussain , supervissore , Almajal service master

we should prepair first every thing for guest and nice cumminication with guest good skill also

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