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create live chat, Ticket system and solve client problem with1-2 hrs if possible..Dont be lag or delay from customer support
hot lines by chatting will be good if there is small complain or no need to register
then it better to have an Email to fixed our documented and registered reports
all of these can keep in our software system which is done by IT department
the hard copy of Check list
documented and registered reports
happy fox complaint management software is used to gather complains and then solve that complaints.
In my application I imperfectly believed on physical visuals Application
Tracking customer complains can be easy using customer service . Firstly ask the problem then investigate then find why it happen then find the right solution and they need the trial and error to know the effectiveness of the solution you choose.
I THINK 6 SIGMA FOR QUALITY CONTROL AND MAINTENANCE TOOLS MAY BE THE BEST SOFTWARE
WE ARE USE CRM CHAIN . ITS TO GOOD EVERY COMPANY FOR HANDLE AND TROUBLE SHOOT THE PROBLEM OF CUSTOMER ....
Easily track the progress of maintenance requests using the Service Tickets Traking system. Use the maintenance calendar to organize and plan activities through Computer Aided Facilities Management. Core team will love using the fast and easy drag-and-drop interface to organize maintenance requests easily and further follow up generic Request numbers in ARCHIBUS system.
