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How do you render technical services to an unsatisfied customer who always finds fault in one or two areas in very good job done?

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Question added by Harrison Ojame , Teaching , Oregbeni estate secondary school, Benin City.
Date Posted: 2015/08/21
Ramon Alenaje
by Ramon Alenaje , Assistant Vice President - Service Delivery , United Arab Bank

You will need to manage the expectations of the customer/stakeholder in relation to the product/service you are providing and have them agree on what the expected outcomes are prior to delivering the service and make them completely aware of possible implications that might be faced post delivery.

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