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What is the best strategy or approach to deploy a support center in a small medium sized company?

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Question added by Newtone Mwapula , IT Administrator , Muranga Forwarders Ltd
Date Posted: 2015/08/25
Nicolás Munar
by Nicolás Munar , PROJECT MANAGER , Conectics S.A.

The size not matter.

Always keep in mind this three concepts:

 

What the client really want?

Continous trainning

A hard and strong internal- external communication

 

 

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