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A. Run MSD diagnostics
B. Attach it to a PC and print something
C. Check the cables
D. Unbox it and examine it for physical damage
E. None of the above
option C.If connection is okay inform the appointed person to verify
Physical damage to the printer (D) and test print (B)
I Would do option (D) and then option (B) as well. thanks.
D. Unbox it and examine it for physical damage