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Very valuable question indeed. Hope my understanding about it adds some value.
Communication thru booming technologies and human touch is not easy to carry along.
Human moments of face-to-face meeting and communicating is getting lost with increasing dependency on electronics and virtual mode of communicating.
Need for human moment is strong as it fosters trust, bond and confidence which high tech mode of communication does not ignite. It also provides an immediate opportunity to clear any confusions and ambiguity created thru virtual communication.
Thus follow up communication with human moments generally leaves human touch with its long lasting benefits as mentioned above.
Human touch in communication skills require speaker emotional intelligence. Emotional intelligence is an art which a leader or manager should have in order to attract different trait of people. People are more intruded by human touch.Often these skills are required by human right activists,politicians to gather followers.
people can communicate distinct emotions such as anger or sadness through touch. Moreover, people who are touched briefly on the arm or shoulder are more likely to comply with requests such as volunteering for charity activities. These findings could have far-ranging implications for the role of touch in everyday life and point to important applications in therapy and virtual communication.
Face to face interactions are much more effective than online wirk.
Its the abbity to be able to deriver a certain massage via a sense of touch.
Is where the communication resonates with the audience to create convincing influence
Human teach meaning with always communicate with individidual staff and team for company and personal updatation and understading.
Touching the client's shoulder or hand with a smile his way to apologize in case of delay on receiving the vehicle or an unexpected mistake from the technician .
Human Touch is ensuring a balance approach for every individual in order to get them understand and act accordingly in solving the present challenges being presented.