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Are you doing your job as a customer service agent if you're not getting any customers to consult or interact with in your post?

Service Recovery Service Standards Customer Service Job Description Development Agent Training
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Question added by Faith Calorine Wambui Gallacher , cabin crew , Etihad Airways
Date Posted: 2015/09/01
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Jan Basson
by Jan Basson , Retail Sales Manager , Louis Vuitton Moet Henessy - Starboard

You need to analyse where you are going wrong, set SMART goals to start delivering on the required results.

 

Specific, Measurable, Attainable, Realistic and Timely

 

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