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How can you Over Come on Customers Anger?

Soft Skills Anger Management Customer Service Call Center Customer Development
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Question added by Muhammad Omar Draz , Store Manager , Urooj Cash&Carry
Date Posted: 2015/09/03
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Muhammad Nasr
by Muhammad Nasr , Accounts Assistant , Overseas Pakistanis Foundation College

Can you explain what kind of anger ? not meeting quality ? or services ? or ............ get their feedback that if they are happy of our services ? and if they are not then you have to loose your potential customer .......... you have option to grant them max. discounts, give them gifts or special discounted offers to bring back your loyalty ! 

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