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What KPI's should be used to monitor laundry performance and utilisation?

Monitoring operations are crucial to define the peak performance and targets. In an On premises or commercial laundry, a series of Key performance indicators can help you assess the operation and set goals for efficiency improvement. What would be those KPI's in your opinion?

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Question added by Francois Bresse , Chief Engineer Electrical , Hage Industries S. A (Groupe Hage)
Date Posted: 2015/09/10
مصطفى خير
by مصطفى خير , Laundry manager , Premier Le Reve hotel & Spa

The indicators that must be taken into account in the laundry are to follow the right approach in terms of programs and work plans, and to follow up the quality of production to find out the deficiencies that need to be developed and trained.

MUCUNGUZI  NELSON
by MUCUNGUZI NELSON , Head Waiter , NewrestUis

Should follow the right aproach in terms of programme and work plans for the quality of produc8to find out the deficiency that needs to be developed

Olunuga temitayo Adebayo
by Olunuga temitayo Adebayo , Operations Manager , Innoplas plc

Laundry Production (Washer, Dryer, Flatwork Ironer, Dry Cleaning) and Chemical Expenses, Manning Productivity and also by giving chance for feedback from customer in other to improve the level of efficiency, time factor and neatness or handling level of work done

Laundry Production (Washer, Dryer, Flatwork Ironer, Dry Cleaning) and Chemical Expenses, Manning Productivity

Rich-Love  Sabakpo
by Rich-Love Sabakpo , Assistant Executive Housekeeper , Kempinski Hotel Gold Coast City

Mystery Shopper Audit Scores, P&L account, GOP

Jacob  Mafusi
by Jacob Mafusi , laundry and dryclean supervisor , Grand Palm Hotel

use of common sense to possitve thinking which involves; concentration

                                                                                    Handling

                                                                                    Usage

 

 

Mohammed Motiur  Rahaman
by Mohammed Motiur Rahaman , Laundry Manager , Armed forces Hospital

·         Developing laundry operational procedures & manual.

muhammad  saeed
by muhammad saeed , Manager production. and project , different companies

-good behave can increase our business.

-book keeping record.

-mention R # on clothes.

- delivery on time..

-feed back customer.

-Excellency in washing. .

Trusharkumar Shah
by Trusharkumar Shah , Senior EHS Complaince , Sadara Chemicals Company

- Quality

- On time respond

-Customer complaints and feedback

-Efficiency per persona per shift per resources 

-Improvement oppurtunity

Pakir Mohamed
by Pakir Mohamed , Production Manager Printing , SAPIN

I would suggest the following as performance indicators for laundry:

-Delivery time

-Customer complaints and feedback

-Number pieces washing per shift, day, week, and month &

-Comparison between previous month and current month

Dr Ali El Rayyes
by Dr Ali El Rayyes , Associate Professor , Northern Border University

1) Delivery.

2) customer complains

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