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BY BUILDING AGOOD RELATION WITH THEM AND KNOWING THEIR IMPACTS ALSO DEALING WITH THEIR PROBLEMS
be fair , true
serve after sale
Be Genuine
Be concerned
Be Transparent
Be Prompt
Be Polite
Be Professionsl
Be Ethical.
Hi Dana,
Good afternoon. In my opinion, you should be able to synchronize with your clients, so you can serve your client as you can well aware about clients' expectation. When you are dealing with your clients, you should contemplate about their each requirement. You should make them aware which of their requirements can be fulfilled by your product or service and what they can expect from your product or service. You should avoid criticising about competitor's product or service, instead of it, you should make healthy comparison. If anything is lacking in your product or service as compared to competitor's product then you should able to convenience then why it is so and what are the advantage of it or what alternative is available in your product or service which make your product or service superior.
Be Transparent about Your Products or Services
When selling products or services online, customers know what they want and know how to search for it. As a quality seller, you should never misrepresent the benefits of a product or service you offer. Always give the whole truth about a product and let the customer decide if it solves their particular challenge.
Offer and encourage reviews to display on your product and landing pages, or add a testimonials section to your website. This impartial information is valuable to buyers. Over half of all online consumers look to reviews to help them make smart choices.
It’s also important to respond to the reviews you get, even if they’re negative. Perfect and near-perfect reviews can set off red flags for most consumers.
Understand Your Target Audience and Know How to Communicate With Them
Understanding your customer base is a key part of business success. Take time to listen to what they want and need. There are many free analytics tools online to help you better know your audience, such as:
Also, create open routes of communication through social media (Facebook, Instagram, Twitter) to get some insight on their lifestyle, what products they already use and what features are missing from their daily life. Your customers will share their opinions all you have to do is ask!
Sending out a survey can help you get to know your customers better!
Provide Quality Customer Service to Your Customer Base
According to a recent survey by Concerto Marketing Group, when customers trust a brand,% will recommended this company to others and% will continue to use the same brand. Ultimately, earning a customer’s trust starts with providing quality customer service.
This includes timeliness, responsiveness, and the ability to exceed the customer’s expectations. Showing genuine concern and a willingness to help your customers go a long way. The more you plan on giving great service, the less time you’ll actually have to spend delivering it. Brand loyalty can be a powerful thing.
Tide brand loyalty spans decades of dedicated buyers.
Make & Keep Promises
Customers crave consistency. This includes consistently providing products customers can trust as well as consistent professional customer service. This may include:
Consistency drives business and helps increase the amount of money in your pocket. Continue to be transparent and stay truthful with the promises you intend to fulfill to your customers.
for get the trust of the client you should be credible and should explain the advantages of the product or service does not condone the disadvantages
Good time!
Dears,
Please find my answer below for your mentioned question :
* The best way is by providing them with your best efforts and care to showing your " QUALITY " in the whole relationship building process. ( so just be initiative, ask them about thier expectations to be honest,clear, to provide the most suitable product for their needs, and to support them after selling your products or finishing your provided services properly ), and trust yours first to gain theirs second.
- Always be sure of : " the Quality is the Secret Of Success! " .
Best Regards,
Mousa AlHajouj
show genuine interests to serve his company, be on time and the most important is follow up
be nice naturally to everyone....................
First impression lasts, you have to be prompt, be on time and be sincere about your dealings with the clients. They know if you're pretending or not.
- Gain their trust in YOU
- Sell what you have
- Be honest
- Invest in Quality of Service and offer the best.
- Offer clear Guarantees and warranties.
