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Actually bad customer services can ruin a company's reputation. It should be reported and addressed quickly. Do you agree?

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Question added by gloria eriofoloh , QAQC , Jimcol Resources
Date Posted: 2015/09/25
Rajai Haddad
by Rajai Haddad , HSE Engineer , KN International

Yes i agree.

A bad customer servies can ruin a company reputation.

 

Sana Samra
by Sana Samra , Staff pharmacist , Walmart

Customer service is crucial for any business. Customers opinions and first sense after providing a specific service to them is a  free promotion to the public. Customers should always be happy with our services. This includes giving the right product , drug, service to the correct patient in a meanly time . I appraise excellence in customer service as thats what I was trained to do at Walmart!

Makgare Mahlatse
by Makgare Mahlatse , representative , RTT intelligent logistics and Health Safety and

yes because the best customer service like being welcomed with a smile and getting what you want before you can even ask attracts more customers

Actually any company need to growth and susses should be deliver good service to customer to built trust .

Elvis  Nkenyi Sonkwa
by Elvis Nkenyi Sonkwa , Sales Representative , Mujtahid Shipping Services

Yes this is because the size of any business clients is maintained by a strong customer service that is easily accessible knowledgeable and reliable without these quality the clients may sometimes be misled or misinformed about the establishment hence failing to effectively assist clients

anuj singh sisodiya Sisodiya
by anuj singh sisodiya Sisodiya , Area Manager , Dunkin Donuts

YES , bad customer service can impact on our brand image and business.

Jimmy Narce
by Jimmy Narce , UAE Key Accounts Executive , GME Distribution

Highly agree. After-sales service is always to be prioritised. I strongly belief a good customer service builds up not only the company reputation but the business itself. One happy customer will make a big difference-they are our walking marketing advert.

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