List 5 things that customer service department should do to customers to make them loyal?

1 time don't rush your customer, if he has taken the time out to come to you, take the time to serve him with patience

2 attention. give your undivided attention to your customer. don't be distracted.

3. attitude: Be pleasant, smile, your customer does not know your personal woes

4, product knowledge: be aware of your product, it's positives and negatives

5 honesty Do not lie to your customer, he will find out and you will lose that customer

1.
Make yourself completely accessible- Customers shouldn’t need to try too hard to find a way to contact you.
There are unlimited opportunities to provide customer service.
Whether you provide a contact form, live video or text chat, phone number or e-mail, your customers shouldn’t encounter any trouble when trying to reach customer service.
The more communication outlets you offer, the more customers will trust you.
2.
Always provide a solution-Every customer matters.
It’s important to maintain that philosophy in today’s social world where bad news can travel very quickly.
Make sure your customer service department always provides unsatisfied customers with a satisfying solution.
Whether it’s a discount on their next purchase or store credit, your customers are expecting you to meet their needs and not doing so could end up being more expensive for you.
3.
Never ignore negetive feedback-gnoring an upset customer is probably the worst e-commerce practice.
Customers who voice their discontent are likely to exercise their ability share it online.
Show them you care, no matter the situation and do your best to meet their needs.
If done correctly, the most displeased customers often turn into your greatest advocates.
4.
Reward Loyalty-Incentivize your customers to come back by rewarding them.
This is the greatest way to thank your customers for being loyal and encourages them to keep coming back.
Whether it’s a small discount or rewarding customers for liking your Facebook page, customers like feeling appreciated and every effort sets you apart from the competition.
5.
Stay Relevant-Your customers aren’t going to think of you unless you connect first.
Communicate regularly to stay at the top of your customers’ minds and try to make yourself a valuable resource.
You can do this by engaging them on social media with inventory updates or industry information that will interest them.
Another good technique is using monthly newsletters to inform them about promotions or wish them a happy holiday.
Make sure your communications are meaningful and not overwhelmingly salesy.

Here are the steps to achieve100% customer satisfaction and the benefits of their loyalty. 

1/ Customers likes first time right processes

2/ Like to be kept informed

3/ keeping appointments

4/ Provide a check back to ensure everything has worked for them and ultimately

    they are satisfied with the service they received.