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employee satisfaction results primarily from internal high-quality support services and policies that enable employees to deliver results to customers.
putting employee and customer satisfaction in the spotlight when planning strategy is one of the top priorities for organizations committed to continuous improvement, both internally and externally. Maintaining a continuous flow of information from both employees and customers is how successful organizations are able to continually maintain their high rankings in the marketplace.
at the heart of these endeavors is a strong belief that today’s employee satisfaction, loyalty and commitment influence tomorrow’s customer satisfaction, loyalty and commitment-and, ultimately, the organization’s profit and growth. this belief in practical management
Well the ultimate goal of the employer and the employees should be consumer satisfaction that is the soul reason you come together as an organisation and be productive i guess
