How we can be a good guest service agent?

Question added by samia sajjad
Date Posted: 2015/10/12

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by Ma. Brenda Alaba Ellivera , Door Woman , The Regency Hotel Kuwait

We can be a good service agent, in providing the guest an excellent service.Assisting the guest properly, be aware of their needs and wants. A good service agent must know the likes and dislikes of their guest. Handling a complain By apologizing and handle with the right and manner.

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