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How top manager can get lower level employees involved in the business improvement processes without releasing sensitive information?

Lower level employees are not normally involved in decision making process but they do have ideas that can be utilised to add value to the business.

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Question added by Imran ALi , Finance Manager , a.hartrodt New Zealand Limited
Date Posted: 2015/10/14
Duncan Robertson
by Duncan Robertson , Strategy Consultant , Duncan Robertson Consultancy

Two quick observations first.   If the relationship between junior staff and management is good, then the staff are usually pretty trustworthy.  Tell them something is confidential, and tell them what to do if something is inadvertently revealed, and most of the time it won't be.  Secondly, senior management are usually much too cautious about revealing "sensitive" information. 

In other words, start by being a bit more trusting and a bit less paranoid.

Now, the heart of the matter.  Once you have identified the key areas in which you want improvement, you can ask the staff specific questions.   The more specific you can be about the questions you ask, the less sensitive information you will have to release.   The staff don't need to know how you figured out some particular thing is important.

SAAD RUSHDI
by SAAD RUSHDI , مدير تنفيذي , خاص

من خلال اشراكهم بدورات تعتمد صميم عملهم في الداخل او الخارج

Rashedul Islam
by Rashedul Islam , Assistant Administrator , Red Sea International Housing Service

No, We were all on the same salary bracket.

MUSTAPHA MUHAMMAD
by MUSTAPHA MUHAMMAD , Enumerator , Terre des hommes

Because they are very close to final customer

By holding a training class and upgrading the subordinate personnel

Indra Azmi Marpaung
by Indra Azmi Marpaung , Sales Manager , Linkedin

Reminding the general vision and mission of Company as the goal of all team members include him/her, giving the logical reward of her/his achievement by listening their ideas as a continuous improvement for his/her performance and company's goals.

DR MD ANWAR HOSSAIN
by DR MD ANWAR HOSSAIN , Moderator , bayt.com

Two expert expressed very good opinion, i learned from them a very good lesson. Thanks experts & 1 one who posted the question.

Emmanuel Wamweta
by Emmanuel Wamweta , production supervisor , Tembo Steel Rolling

I totally agree with mr. Duncan Robertson's good submission, another approach or perspective can be. Train & develop these employees as far as preparing them for this project is concerned. They should acquire the relevant & necessary information & skills for this particular project- don't let them be "caught offside". Study the employees & their profiles to be able to know & understand what you are getting into or what you are handling exactly. Mentor these employees showing them what their specific roles & are responsibilities, how important the project is & how important their efforts arevin this project. Motivate them & prepare corresponding appraisal exercise to reward their efforts. Disclose only the relevant & necessary information to their disposal.

Muniba Javed
by Muniba Javed , Receptionist , The Eductor School

Every person have a ability to do something new. so i make sure that i do that.

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