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Note that the complain already raised to management but no actioan taken. Its been a year that the staff doing the same habit everyday since day1.
Laziness in the staff may have developed after he joined the organization I am sure you would have done a fine check before taking him or her.
Every characteristics develop because of some underlying reason . The main reason for laziness may be one of them
1. employee not getting attention.
2. lazy or confused boss.
3.employee not been give appreciation for his past good works.
4. too much office politics
5.Employee health problem
Any problem in this world can be solved if you know the problem . Understanding means why ,when and how . Take your employee in confidence chat with him or her find out whats wrong. Check the information given by employee and solve it.
Dear Loreine and all readers,
Simply tell that staff that THIS PARTICULAR TASK YOU CAN DO THE BEST and then even if she does it ok that task still encourage her saying "you did it your best". Then wait and watch for some days. Later ask : Should I depend upon you for some work which is very important. She may start getting interest into work.
Lastly, you yourself must be a hard working and setting an example for all
1. Talk to the staff and identify what are his professional and personal aspirations.
2. Show him a path how he is going to achieve his aspirations through this path.
3. Once he see's value on it, keep motivating.
4. Regular coaching and feedback.
5. Have Heart to Heart Session with him and let him realise you really care for his and his performance for the team.
He will defintely cometo you and take more and more responsibility. Key is communication, coaching and mentoring
A rotten apple will surely spread to others if not dealt in right time and right manner. Few ways of dealing are
1) Appraisal: Generally appraisals are all filled by managers and reviewed by the superiors, in fact a section should be there for the employee to present their part justifying why should they be considered for a raise in their appraisals. And these section should be discussed between manager and an employee and rated in stars or grading as good,better, excellent, and scope for improvement.
2) A time limit should be scheduled as to how long a job can maximum stay at ones table. Those who abiding time through out the month should be given an employee of the month. This everyone realizes means a lot and may create an atmosphere to achieve the same.
3) If an employee can be better utilized in some other department he should be used there.
Depending upon the nature of the industry there can be more other ways.
If management knows this and has tolerated this for over a year, nothing more can be done. why would anyone change their habits if they continue to receive their salary and no one tells them differently. good employees will eventually also become lazy because there is no reward for working hard. the only method that will change this is for management to fire1 or2 of the worst offenders and make it known that laziness and sloppy work is not tolerated. then the rest of the people will understand. it is sad that a situation like this has been allowed to develop. but it is like a cancer now, the tumor has to be cut out.
Assign them with target oriented duties, directly monitor their performance on daily basis. Give them tasks to complete in specific times depending on the nature of duties.
Give them more responsibility. Also, talk them frequently with motivational and care. So, they will realize their responsibilities and come up as a good staff.
Engage with the employee on a more one on one basis, without directly excluding other members of the same team. Communicate clearly that the direct approach is to offer mentorship and guidance, in order to produce the best results, and offer support in terms of further investigation as to what the root cause of the poor work performance is most likely to be.
to keep the lazy person person in pressire and to give him targets
Assigning the task to staff according to their jobs descriptions then motivate them to acheive their goals politely.