What will be your first step as a costumer service agent in a new work place?

. Customer service training is important for every employee,  with examples of excellent customer service skills. The better equipped your staff is to handle customer problems, the more confident they will seem to the customer.

Your peronal must be:

- Helpfulness

- Politeness

- Honesty

- Correct feelings

-Nice tone of voice

- Comfort مريح

- Confidence واثقة من نفسك

إلتزام- Commitment (Obligation)-  

- Listening

- Good questioning

- Knowledge

- Understanding

- Keeping the customer informed.

Firstly i will  study about my new place well and get all the rules and regulations and start my duties under the respencibilities. 

 تحية الزبائن : اجعلهم يشعروا انهم مرحب بهم بمجرد دخولهم المنشأه.

 قيمة العملاء: يجب ان تظهر اهتمامك بهم وتقديم خدمه ممتازه تشعرهم بقيمتهم.

 كيف تساعد العملاء: اسأل العميل عن احتياجاته واجتهد فى تلبيتها باهتمام.

 الاستماع إلى العملاء: اهم شىء تستمع اليه هو العميل لان ما يقوله يشكل صفقه تدر عائد للمنشأه اذا فهمت ما يطلبه وعملت على تحقيقه.

مساعدة العملاء : كن مستعدا للرد على كل استفساراتهم وتنفيذ كل ما يلزم

 دعوة العملاء إلى العوده: بعد حصولهم على طلباتهم كرر لهم الدعوه للمجىء مره ثانيه للمنشأه وذلك بالتفانى فى خدمتهم وشعورهم بالرضا.

Firstly you have to know about well customer service. Customer service may be provided by a person (e.g., sales and service representative), or by automated means. Examples of automated means are Internet sites. An advantage with automated means is an increased ability to provide service24-hours a day, which can, at least, be a complement to customer service by persons. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. If you have the idea about this compltely then there will not be any problem to you, you can start you job without fear. Know about the new palace, new business policy and company's rule and regulations and start your work. 

I would Formaly introduce myself with my full name. Get to know the inviroment and the roles of others around me.

I first definition for myself and my work within the organization, I recognize the work teams and organization environment and people around me and their roles I try to get a long with people fast >>

1. Know the client.2. research on the status of the client.3. research if it was my department's ability to meet all the needs of the client.

First of all, great stuff you got going with trying to help people become aware of scams and how to avoid them as well as reviewing legitimate work-at-home positions.

I will by definition about myself and become identify with the members of the working andstart taking the experience of those who have  preceded me at work until I have enough balance of experience and I discharge my duties to the fullest

ساقوم بالتعريف عن نفسي و التعرف علي افراد العمل و ابدأ في اخذ الخبره من الذين سبقوني في العمل حتي يكون لي رصيد كافي من الخبره و اقوم بمهامي علي اكمل وجه

Let your smile shine all the time and be active

First of all a customer service agent should know with whom he is working(collegues' names), their departments, where to guide the customer? And above all agent should know his/her limitations at which he/she can support the customer without wasting the time of clients. As the fast and neat service you will provide to customer the more your company will be known as companies are remembered for their services.