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What's the easy way to guest satisfaction?

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Question added by Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date Posted: 2015/10/31
Patrik Van den Bulck
by Patrik Van den Bulck , Owner / cook / organizing , Traiteur De Gouden Klopper ( catering the golden wisk ?)

fresh food to start with , good service and quality food ?

fatima zohra kihal
by fatima zohra kihal , Interim front Desk Manager , Hilton Hotels and resorts

you must know the preferences of your guest, guest is satisfied, when the product meet all his or her expectation, then the guest is satisfied, when the employees are friendly, smiling, loving.

 

Hussamedeen Smadi
by Hussamedeen Smadi , Hotels General manager , Swiss Blue Hotels

To be professional &apply your company standards

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