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Should customer service be given preference or customer relation?

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Question added by khurram shahzad , Teacher , Misali Public High School
Date Posted: 2015/11/12
Wajahat Rizvi
by Wajahat Rizvi , Sr. Customer Care Executive , U-Fone

We should give preference to customer service. Without satisfying customers and fulfilling their needs we can't build customer relation. Customer services are also important for customer retention and if we provide better customer services we can successfully handle customer relation department.

HARIS EENTHAN
by HARIS EENTHAN , General Manager-Sales and service , VEER MAHINDRA.MAHINDRA DEALERSHIP.KANNUR.KERALA

1st we need to give preference for customer relation.Without a customer relation,we acnt make a trust feeling towards us.Through customer relation,we can serve him better.Also he will give a full freedom to interact 

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