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What drive Customer Service agents to treat customers Rudely and / or with Suspicion?

Soft Skills Service Desk Customer Service Customer Service Skills
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Question added by Deleted user
Date Posted: 2015/11/16
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Abderrazak Elhoussaini
by Abderrazak Elhoussaini , Security Supervisor , WESTIN DOHA HOTEL & SPA

when dealing with drunk customers, or when1 si not happy with the job

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