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regular guest:
welcome back mr. smith, good to see you again mr. smith, what can i get you? same as before?
walk-in guest:
hi welcome to ____, hi my name is ____ .is this your first time dining with us?
give special attention to those whose elderly, sick, with babies, irate guest, those who has complains
If the guest is a regular to the restaurant I will pay more attention about his/her preferences. While dining give immediate actions to the things that he/she always been requesting, Also it is important to our service to treat our guests ecually with care.
evey guests are equall i geave them a great smile and serve what ever they need
Every guest should be treated equally whether a first-time guest or a regular guest. If you give any of them less attention than the other you might lose them to competitors. The goal is to gain as many regulars as possible and to keep all the current regulars.
Everyone is special remember they are client we should consider first come first serve.
i will aproach them in the same way,greet them and show them where they sit,and take their orders and give all they need.
Giving them a great smile and respect to the moment they come in..and there is no need to wait them to call any request just by looking at their tables you know what are they needs and asking how the foods.